QrX AI · Bring your own AI
Your AI,inside QrX.
Use the AI you already trust in the portal, and connect your favourite assistant to your QrX account.
Connect your own AI account to get suggested replies, summaries and plain-language explanations right where you work. Or connect Claude, ChatGPT or Cursor through MCP and ask about your orders, stock, returns and customers. You choose the model, you pay your provider directly, and nothing is sent or changed until you say so.
Where is my parcel?
Hi, my parcel should have arrived yesterday. Can you check?
You edit it and you send it. The AI never sends a message by itself.
ExampleAI in the portal
Help where you already work.
AI buttons appear in the screens where writing and reading take your time. Every result is a suggestion you can edit, accept or throw away.
Bring your own AI
Your account, your model, your bill.
QrX does not lock you into one AI. Connect the account you already have, pick the model you like, and see what you use.
- Sign in with OpenRouter in one click to reach many models, or paste an API key from the provider you prefer.
- Personal or shared Everyone can connect their own account. An administrator can also connect one account for the whole company.
- You pay your provider directly, at the rates of that provider. QrX shows your usage so there are no surprises.
- Switch models any time when a better or cheaper model appears. Nothing else in QrX changes.
Control and privacy
You decide what the AI may see and do.
AI is off until an administrator switches it on. After that, company policy and your own permissions set the limits.
Off until you switch it on
An administrator turns AI on for the company and confirms what it means. Until then, no AI button does anything.
Roles decide who may use it
Using AI and managing the company policy are separate role permissions, like everything else in QrX.
Choose the providers
Limit the company to the providers you trust, and decide whether a shared company connection is allowed.
Protect my data
Route requests only to providers that do not train on your prompts. This is a routing restriction, not a legal guarantee.
Hide personal data first
Email addresses, phone numbers and card-like numbers can be replaced before a request leaves QrX.
See what the AI sees
Every suggestion shows the sources it used. Internal notes stay out of drafts unless you include them.
Your own assistant
Connect Claude, ChatGPT or Cursor to QrX.
QrX supports the Model Context Protocol (MCP). Add QrX to your assistant, sign in with your normal QrX account, and ask about your business in plain language.
- Ask in plain language. Orders, payments at the door, returns, stock, shipments, messages, products and your CRM.
- Small, confirmed changes. Every change is shown as a preview and only happens after you confirm. QrX logs it with your name and the assistant's name.
- Your permissions only. You tick what the assistant may read and change. It never gets more than your own login, and you can disconnect it any time.
Works with Claude, ChatGPT, Cursor, Claude Code and any MCP client
How the QrX MCP connector worksHow we build AI
Helpful, never in charge.
The same three rules apply to AI in the portal and to your assistant through MCP.
You stay the sender
AI drafts, summarises and explains. You read it, edit it and press send. Payments, refunds, labels and deletions are never done by AI.
Your permissions, nothing more
AI works inside what your own QrX login may already do. Data meant only for QrX staff never reaches an AI.
A clear trail
Changes made through an assistant are logged with your name and the assistant's name, and you can see your AI usage in one place.
Part of QrX
AI that works with the rest of QrX.
The AI uses the screens and data you already have, so there is nothing extra to set up per product.
Questions
Good to know before you start
What is QrX AI?
It is how QrX works with AI. Inside the portal you connect your own AI account for suggested replies, summaries and explanations. Outside the portal you connect an assistant such as Claude, ChatGPT or Cursor through MCP. Both follow your permissions.
Do I need my own AI subscription?
For AI inside the portal, yes: you connect an AI account with credits or an API key, for example through OpenRouter or directly with OpenAI, Anthropic, Google Gemini, xAI, Mistral, Groq or DeepSeek. A consumer chat subscription cannot be reused by other apps, so it does not work for this. For MCP you use the assistant you already have.
Does the AI send messages or change my data by itself?
No. In the portal, AI results are suggestions that you edit and accept. Through MCP, every change is shown as a preview and only happens after you confirm. AI never takes payments, issues refunds, buys labels or deletes anything.
What data does the AI get to see?
Only the context for the task you start, such as the messages of one conversation, and only what your own login may see. Internal notes stay out of drafts unless you include them. You can also hide emails, phone numbers and card-like numbers before a request is sent.
Can I limit who uses AI?
Yes. AI is off until an administrator switches it on. Roles decide who may use it and who manages the company policy, and the policy can limit the allowed providers.
Is MCP included in my plan?
The MCP connector is included for every customer on a paid plan. Warehouse tools appear when the warehouse module is active. See the pricing page for the plans.
Ready when you are
Bring your AI to your business.
Open the portal and connect your AI account under Settings, or book a demo to see it with your own conversations.