QrX AI · Bring your own AI

Your AI,inside QrX.

Use the AI you already trust in the portal, and connect your favourite assistant to your QrX account.

Connect your own AI account to get suggested replies, summaries and plain-language explanations right where you work. Or connect Claude, ChatGPT or Cursor through MCP and ask about your orders, stock, returns and customers. You choose the model, you pay your provider directly, and nothing is sent or changed until you say so.

Your own AI accountYour permissions onlyYou confirm every action
Message Centre AI suggestion

Where is my parcel?

Hi, my parcel should have arrived yesterday. Can you check?

You edit it and you send it. The AI never sends a message by itself.

Example
8AI providers, plus any OpenAI-compatible endpoint
2ways in: AI inside the portal, and your own assistant through MCP
0actions without your confirmation
15portal languages, and AI can write in the language of your customer

AI in the portal

Help where you already work.

AI buttons appear in the screens where writing and reading take your time. Every result is a suggestion you can edit, accept or throw away.

Suggest a reply AI
A suggestion: you accept it or discard itDiscardAccept

Bring your own AI

Your account, your model, your bill.

QrX does not lock you into one AI. Connect the account you already have, pick the model you like, and see what you use.

  • Sign in with OpenRouter in one click to reach many models, or paste an API key from the provider you prefer.
  • Personal or shared Everyone can connect their own account. An administrator can also connect one account for the whole company.
  • You pay your provider directly, at the rates of that provider. QrX shows your usage so there are no surprises.
  • Switch models any time when a better or cheaper model appears. Nothing else in QrX changes.

Control and privacy

You decide what the AI may see and do.

AI is off until an administrator switches it on. After that, company policy and your own permissions set the limits.

  • Off until you switch it on

    An administrator turns AI on for the company and confirms what it means. Until then, no AI button does anything.

  • Roles decide who may use it

    Using AI and managing the company policy are separate role permissions, like everything else in QrX.

  • Choose the providers

    Limit the company to the providers you trust, and decide whether a shared company connection is allowed.

  • Protect my data

    Route requests only to providers that do not train on your prompts. This is a routing restriction, not a legal guarantee.

  • Hide personal data first

    Email addresses, phone numbers and card-like numbers can be replaced before a request leaves QrX.

  • See what the AI sees

    Every suggestion shows the sources it used. Internal notes stay out of drafts unless you include them.

Your own assistant

Connect Claude, ChatGPT or Cursor to QrX.

QrX supports the Model Context Protocol (MCP). Add QrX to your assistant, sign in with your normal QrX account, and ask about your business in plain language.

  • Ask in plain language. Orders, payments at the door, returns, stock, shipments, messages, products and your CRM.
  • Small, confirmed changes. Every change is shown as a preview and only happens after you confirm. QrX logs it with your name and the assistant's name.
  • Your permissions only. You tick what the assistant may read and change. It never gets more than your own login, and you can disconnect it any time.

Works with Claude, ChatGPT, Cursor, Claude Code and any MCP client

How the QrX MCP connector works

How we build AI

Helpful, never in charge.

The same three rules apply to AI in the portal and to your assistant through MCP.

  • You stay the sender

    AI drafts, summarises and explains. You read it, edit it and press send. Payments, refunds, labels and deletions are never done by AI.

  • Your permissions, nothing more

    AI works inside what your own QrX login may already do. Data meant only for QrX staff never reaches an AI.

  • A clear trail

    Changes made through an assistant are logged with your name and the assistant's name, and you can see your AI usage in one place.

Questions

Good to know before you start

What is QrX AI?

It is how QrX works with AI. Inside the portal you connect your own AI account for suggested replies, summaries and explanations. Outside the portal you connect an assistant such as Claude, ChatGPT or Cursor through MCP. Both follow your permissions.

Do I need my own AI subscription?

For AI inside the portal, yes: you connect an AI account with credits or an API key, for example through OpenRouter or directly with OpenAI, Anthropic, Google Gemini, xAI, Mistral, Groq or DeepSeek. A consumer chat subscription cannot be reused by other apps, so it does not work for this. For MCP you use the assistant you already have.

Does the AI send messages or change my data by itself?

No. In the portal, AI results are suggestions that you edit and accept. Through MCP, every change is shown as a preview and only happens after you confirm. AI never takes payments, issues refunds, buys labels or deletes anything.

What data does the AI get to see?

Only the context for the task you start, such as the messages of one conversation, and only what your own login may see. Internal notes stay out of drafts unless you include them. You can also hide emails, phone numbers and card-like numbers before a request is sent.

Can I limit who uses AI?

Yes. AI is off until an administrator switches it on. Roles decide who may use it and who manages the company policy, and the policy can limit the allowed providers.

Is MCP included in my plan?

The MCP connector is included for every customer on a paid plan. Warehouse tools appear when the warehouse module is active. See the pricing page for the plans.

Ready when you are

Bring your AI to your business.

Open the portal and connect your AI account under Settings, or book a demo to see it with your own conversations.

ONE CONNECTION. ALL OF QRX.

Where next?